FULLCOVER Service Agreement

Overview

Our fully experienced 'Service Division' engineers are available to cover the service needs of all aspects of hot water generation plant and pressurisation equipment.  We not only offer to service our own bespoke products but also euipment from other leading manufacturers such as Spirax Sarco, Armstrong, TLV and Gestra among many others.  We offer a fully backed 'Service Agreement' with optional 24 hour response as well as a 'one-off' repair and inspection service.

Equipment Covered

The equipment covered includes:

  • Plate Heat Exchanger Packages
  • Shell and Tube Heat Exchangers
  • Pressurisation Equipment
  • DHW Generation Equipment and Calorifiers
  • Steam Heated Equipment
  • Standalone Plate Heat Exchangers

Benefits

The benefits you will receive include:

  • Discounted Daily Service Engineer Rate
  • Priority Booking of GMS Service Engineers
  • Optional Next Day "Emergency" Response - 365 Days per Year
  • Additional Visits (If Required) Charged at the Discounted Rate
  • Technical Telephone Support 8:00am - 5:10pm
  • All Our Service Engineers Hold Current CSCS Cards

Scope of Work

Please see our typical 'Service Agreement' offer, to give you an idea of the scope of work included within the service agreement - however this will be tailored to suit your individual needs.  We will assess the equipment that you have and agree with you the type of service required, as well as the frequency required, to ensure that you are receiving the optimum performance from you system.

If you require any further information or wish to discuss a possible service agreement please do not hesitate to contact us.

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